Official Documents

UNO88 Privacy Policy – Malaysia Member Personal Data Protection

Uno88 is committed to protecting the privacy and security of every member's personal data. This Privacy Policy clearly explains how we collect, use, store, and protect your information.

Last Updated: 1 January 2026

Our Commitment: uno88 respects your privacy. We will not sell, rent, or disclose your personal information to third parties without your consent, except as stated in this Privacy Policy or as required by law.

1Introduction

This Privacy Policy is published by UNO88 and applies to all users who access or use our platform via uno88.fun or the official UNO88 mobile app. This document forms part of the overall agreement between you and UNO88, together with our Terms and Conditions and Responsible Gaming Policy.

We understand that your personal information is a trust you place in us. That is why we do everything in our power to ensure your data remains secure, used responsibly, and never misused for purposes beyond your expectations.

By registering for or using the UNO88 platform, you agree to the collection and use of information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform.

2Information We Collect

In operating the platform, UNO88 collects several categories of information from our members. This collection is carried out directly from you as well as automatically through your use of the platform.

Data Category Example Information Collection Method
Identity Data Full name, date of birth, identity card number Registration & KYC
Contact Data Email address, phone number, postal address Account registration
Financial Data Bank account details, transaction history Deposits & Withdrawals
Technical Data IP address, device type, browser, operating system Automated system logs
Usage Data Betting records, games played, access times Activity on the platform
Communication Data Support chat records, emails, feedback Support interactions

We may also receive information about you from trusted third-party sources such as identity verification providers and fraud prevention agencies, but only for legitimate purposes as stated in this policy.

3How We Use Your Data

All data we collect is used for specific and lawful purposes. uno88 does not use your data for purposes outside the following scope without prior notice:

  • Account Management: Processes registration, verifies identity via KYC, and manages your account overall.
  • Transaction Processing: Processes deposits, withdrawals, and all financial activities related to your account.
  • Platform Security: Detects and prevents fraud, money laundering, unauthorized access, and other suspicious activities.
  • Customer Support: Helps you resolve technical issues, account inquiries, and complaints faster and more effectively.
  • Platform Improvements: Analyzes usage patterns to improve overall performance, design, and user experience.
  • Marketing Communications: Sends promotional information, bonus offers, and platform updates — provided you have given consent to receive such communications.
  • Legal Compliance: Fulfills the legal and regulatory obligations applicable to our platform's operations.

Note: You may opt out of marketing communications at any time via your account settings or by contacting our support team. Opting out will not affect the core services you receive.

4Sharing Information with Third Parties

Uno88 does not sell or rent your personal data to any third party. However, in certain limited situations, we may need to share your information with the following parties:

  • Payment Service Providers: Payment gateway providers used to securely process your deposits and withdrawals.
  • Identity Verification Providers: Third parties who assist us in conducting the KYC process to ensure platform security.
  • Fraud Prevention Agency: Organizations that help us detect and prevent fraudulent activity and money laundering.
  • Legal Authorities: Government agencies or law enforcement bodies when we are required to do so under applicable law.
  • Technology Service Providers: Companies that provide us with technical infrastructure, data analytics, and system support — bound by strict confidentiality agreements.

All third parties we engage are required to comply with strict privacy policies and may only use your data for purposes we specify. We select our partners carefully and have zero tolerance for any breach of data confidentiality.

5Data Security & Protection Measures

Your personal data security is our highest priority at uno88. We implement multiple layers of technical and organizational security to ensure your information is always protected from unauthorized access, disclosure, or modification.

  • 256-bit SSL Encryption: All data transmitted between your device and uno88's servers is encrypted using industry-standard 256-bit SSL technology.
  • Data-at-Rest Encryption: Sensitive data such as financial information and identity documents are stored in encrypted form on our servers.
  • Two-Factor Authentication (2FA): Members can enable 2FA on their account for an additional layer of security during login.
  • Continuous Monitoring: Our systems are monitored 24 hours a day, 7 days a week to detect any suspicious activity or intrusion attempts.
  • Internal Access Controls: Only authorised staff who require access to carry out their duties may access members' personal data.
  • Regular Security Audits: We conduct regular security audits and penetration testing to identify and address any system vulnerabilities.

While we take every reasonable measure to protect your data, no system is 100% secure. You are also responsible for keeping your account password safe and not sharing your login credentials with anyone.

6Cookies and Tracking Technologies

The uno88 platform uses cookies and similar tracking technologies to enhance the user experience and analyze website performance. Cookies are small text files stored on your device when you browse our platform.

  • Essential Cookies: Required for core platform functions such as login session authentication and security. Cannot be disabled.
  • Functional Cookies: Allows the platform to remember your preferences such as language, currency, and other personal settings.
  • Analytics Cookies: Helps us understand how members use the platform — which pages are most popular, where users spend their time, and more — so we can keep improving.
  • Marketing Cookies: Used to display more relevant promotional content based on your interests on our platform.

You can control or delete cookies through your internet browser settings at any time. Please note that disabling certain cookies may affect the functionality or user experience of the platform.

7Your Rights Regarding Personal Data

As a uno88 member, you have clear rights over your personal data. We fully respect these rights and are ready to help you exercise them through our support team.

Right of Access

You have the right to request a copy of the personal data we hold about you at any time.

Right to Rectification

You have the right to request correction of any inaccurate or incomplete data in our records.

Right to Erasure

You may request the deletion of your personal data, subject to our legal obligations.

Right to Object

You have the right to object to the use of your data for direct marketing purposes at any time.

Right to Portability

You may request your data in a machine-readable format for transfer to another platform.

Right to Restriction

You may request that we restrict the processing of your data under certain specified circumstances.

To exercise any of the above rights, contact our support team via Live Chat or email. We will process your request within 30 business days.

8Data Storage and Deletion

Uno88 retains your personal data for as long as necessary to fulfil the purpose of collection, or as required by applicable laws and regulations.

  • Active account data is retained for the duration of your active membership on the UNO88 platform.
  • After account closure, certain data is retained for a minimum period of 5 years to meet legal requirements and financial audit obligations.
  • Financial transaction records are retained in accordance with applicable Malaysian legal requirements.
  • Technical log data and security activity are retained for a shorter period depending on operational requirements.

Once the retention period expires, your data will be securely deleted or anonymized so that it can no longer be linked to your identity.

9Changes to This Privacy Policy

Uno88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our privacy practices, legal requirements, or platform operations.

Any significant changes will be communicated to you via in-platform notifications or through your registered email at least 7 days before the changes take effect. The "Last Updated" date at the top of this page will be updated each time a change is made.

Continued use of the uno88 platform after the effective date of any changes constitutes acceptance of the amended Privacy Policy. We encourage you to review this page periodically.

10Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:

  • Live Chat: Available directly on the uno88 platform — the fastest response for any urgent enquiries.
  • Email: [email protected] — for detailed enquiries regarding privacy and data protection.
  • Telegram: Contact our support agent via UNO88's official Telegram account for immediate assistance.

Our team is available 24 hours a day, 7 days a week. We are committed to responding to all privacy-related inquiries within 72 business hours.

Why Your Data Is Safe with uno88

Six pillars of privacy protection we uphold every day

Highest-Level Encryption

All data transmitted and stored uses 256-bit SSL encryption — the same technology used by leading financial institutions worldwide to protect sensitive information.

Transparent KYC Process

Identity verification is carried out efficiently and securely. Your documents are used solely for verification purposes and stored in a fully encrypted environment.

No Data Selling

Uno88 has never and will never sell or rent member personal data to advertisers or third-party data brokers. Your data belongs to you — it is not our business commodity.

Responsible Analytics

Usage data is analysed in aggregate and anonymised form to improve the platform. We do not profile individuals for the purpose of manipulation or discrimination.

Legal Compliance

Our privacy policy is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and internationally recognised data protection standards.

24/7 Privacy Support

Our support team is specially trained to handle privacy-related inquiries professionally. All data access or deletion requests are processed promptly.

Join uno88 with Confidence

Your Privacy Protected, Your Gaming Experience More Relaxed

Now you know that uno88 takes your personal data seriously. Register today and enjoy a safe, fair wagering experience trusted by hundreds of thousands of members across Malaysia.

Have questions about privacy? Visit FAQ or contact our 24/7 support.

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